Step-by-step troubleshooting
Start with the symptom you can see.
Answer a few observable questions, check the most likely or easiest causes first, and change one variable at a time.
Faded transfer
The transferred image is uniformly lighter than the expected result.
3 prioritized checks →Troubleshooting guideWashed-out color
Color has low saturation or contrast even though the image transferred.
3 prioritized checks →Troubleshooting guideBlurry result
Edges or fine detail are soft rather than doubled into a distinct shadow.
3 prioritized checks →Troubleshooting guideGhosting or shadowing
A second offset copy or colored shadow appears beside image edges.
3 prioritized checks →Troubleshooting guideHorizontal or vertical banding
Repeated lines or gaps appear in the printed or transferred image.
3 prioritized checks →Troubleshooting guideWrong color
Hues differ materially from the expected output after transfer.
3 prioritized checks →Troubleshooting guideBlack turning brown
Dark neutral areas transfer brown, bronze, or reddish rather than black.
2 prioritized checks →Troubleshooting guideScorching or discoloration
The blank, coating, paper, or fabric yellows, browns, shines, or deforms.
2 prioritized checks →Troubleshooting guideUneven transfer
One area transfers differently from another area of the same image.
3 prioritized checks →Troubleshooting guidePress marks
A shiny, flattened, discolored, or embossed outline follows the platen or transfer stack.
2 prioritized checks →Troubleshooting guideSpeckles or stray marks
Small colored dots, fibers, or isolated marks appear outside intended artwork.
2 prioritized checks →Troubleshooting guidePaper sticking
Transfer paper adheres to the coating, fabric, or intermediate transfer material.
2 prioritized checks →Troubleshooting guideIncomplete edge transfer
An edge, corner, or curved area does not receive the full image.
2 prioritized checks →Troubleshooting guideCoating or adhesion failure
A coating blisters, flakes, separates, or fails to hold the transferred image.
2 prioritized checks →