← All symptoms
Safety stop: Stop the process if there is smoke, an electrical fault, a strong unfamiliar odor, melting, cracked glass, or evidence that the material is not heat-rated. Follow the equipment and blank manufacturer’s safety instructions.

Describe what you can observe

These answers only reorder checks. They do not create a diagnosis from unsupported inputs.

Did the symptom affect the whole image or only part of it?
Does it repeat in the same location on another blank?

Prioritized checks

Starting order

Confirm or weaken each cause before changing the next variable.

1

Transfer moved while dye was active

Evidence that supports it

  • The shadow has one consistent direction.
  • The transfer was loose or the press opened abruptly.

Evidence against it

  • The doubled edge already exists on the printed transfer.

Safe next actions

  1. Secure the transfer and stabilize the blank.
  2. Open and lift vertically without dragging paper across the hot surface.
2

Hot transfer touched the blank again after opening

Evidence that supports it

  • Shadowing appears only on handling-side edges.

Evidence against it

  • The transfer remained fixed until fully cool under an approved cold-peel process.

Safe next actions

  1. Plan a clean removal path before pressing.
  2. Use heat gloves and keep used transfer paper away from the blank.
3

Press or fixture allows movement

Evidence that supports it

  • The direction repeats across jobs or a mug wrap is loose.

Evidence against it

  • A secured control blank is clean.

Safe next actions

  1. Inspect platen, fixture, mug element, and wrap stability.
  2. Do not continue if the press closes or opens unpredictably.

Stop condition: Stop using a press with uncontrolled movement, damaged hinges, or an unsafe closing mechanism.

Evidence

Sources

  1. Sawgrass TechnologiesHow to Troubleshoot Sublimation Color IssuesOfficial source · last checked 2026-08-04
  2. Johnson Plastics PlusSublimation Technology FAQsOfficial source · last checked 2026-08-04