← All symptoms
Safety stop: Stop the process if there is smoke, an electrical fault, a strong unfamiliar odor, melting, cracked glass, or evidence that the material is not heat-rated. Follow the equipment and blank manufacturer’s safety instructions.

Describe what you can observe

These answers only reorder checks. They do not create a diagnosis from unsupported inputs.

Did the symptom affect the whole image or only part of it?
Does it repeat in the same location on another blank?

Prioritized checks

Starting order

Confirm or weaken each cause before changing the next variable.

1

Excess time or temperature is degrading dark dye

Evidence that supports it

  • Paper browns, the blank yellows, or black improves with a supported lower-energy test.

Evidence against it

  • The transfer is simultaneously pale and incomplete.

Safe next actions

  1. Return to the exact product starting setting.
  2. Reduce one variable at a time within documented guidance.
2

Color-management workflow is building an unstable neutral

Evidence that supports it

  • Only neutral ramps shift while saturated colors are plausible.

Evidence against it

  • A known control target produces correct neutrals.

Safe next actions

  1. Confirm the documented output profile and application color settings.
  2. Use a labeled neutral-ramp control for comparison.

Evidence

Sources

  1. Sawgrass TechnologiesHow to Troubleshoot Sublimation Color IssuesOfficial source · last checked 2026-08-04
  2. Johnson Plastics PlusSublimation Technology FAQsOfficial source · last checked 2026-08-04