← All symptoms
Safety stop: Stop the process if there is smoke, an electrical fault, a strong unfamiliar odor, melting, cracked glass, or evidence that the material is not heat-rated. Follow the equipment and blank manufacturer’s safety instructions.

Describe what you can observe

These answers only reorder checks. They do not create a diagnosis from unsupported inputs.

Did the symptom affect the whole image or only part of it?
Does it repeat in the same location on another blank?

Prioritized checks

Starting order

Confirm or weaken each cause before changing the next variable.

1

Uneven contact or pressure

Evidence that supports it

  • The weak area repeats in the same platen location or follows a seam/edge.

Evidence against it

  • The transfer print already has uneven density.

Safe next actions

  1. Inspect for seams, raised edges, debris, warped blanks, and platen alignment.
  2. Use the product-approved pad or fixture.
2

Platen temperature is not uniform

Evidence that supports it

  • The same zone fails across different blanks.

Evidence against it

  • Rotating the artwork, not the platen position, moves the defect.

Safe next actions

  1. Verify platen uniformity with an approved method.
  2. Refer repair to qualified service.

Stop condition: Do not open electrical equipment or bypass press safety controls.

3

Moisture or surface contamination blocked transfer

Evidence that supports it

  • Random pale spots, fibers, or steam-pocket marks appear.

Evidence against it

  • The defect repeats exactly by platen location.

Safe next actions

  1. Clean and lint-roll the blank.
  2. Pre-press only when the product guidance permits it.

Evidence

Sources

  1. Sawgrass TechnologiesHow to Troubleshoot Sublimation Color IssuesOfficial source · last checked 2026-08-04
  2. Johnson Plastics PlusSublimation Technology FAQsOfficial source · last checked 2026-08-04