← All symptoms
Safety stop: Stop the process if there is smoke, an electrical fault, a strong unfamiliar odor, melting, cracked glass, or evidence that the material is not heat-rated. Follow the equipment and blank manufacturer’s safety instructions.

Describe what you can observe

These answers only reorder checks. They do not create a diagnosis from unsupported inputs.

Did the symptom affect the whole image or only part of it?
Does it repeat in the same location on another blank?

Prioritized checks

Starting order

Confirm or weaken each cause before changing the next variable.

1

Platen or paper edge concentrates pressure

Evidence that supports it

  • The mark has a rectangular or paper-edge shape.

Evidence against it

  • The mark is random or visible before pressing.

Safe next actions

  1. Use pressure no higher than the product requires.
  2. Keep protective paper larger than the heat plate and test approved padding on a spare.
2

Fabric surface is heat-sensitive

Evidence that supports it

  • The polyester face becomes shiny or changes texture.

Evidence against it

  • A product-specific control at the same setting is unaffected.

Safe next actions

  1. Use the exact garment setting and approved mat/pad.
  2. Do not increase temperature to compensate for poor pressure contact.

Evidence

Sources

  1. CricutInfusible Ink TroubleshootingOfficial source · last checked 2026-08-04
  2. Johnson Plastics PlusSublimation Technology FAQsOfficial source · last checked 2026-08-04