← All symptomsSafety stop: Stop the process if there is smoke, an electrical fault, a strong unfamiliar odor, melting, cracked glass, or evidence that the material is not heat-rated. Follow the equipment and blank manufacturer’s safety instructions.
Prioritized checks
Starting order
Confirm or weaken each cause before changing the next variable.
1
Edge lacks contact or pressure
Evidence that supports it
- Failure follows a bevel, seam, taper, or warped corner.
Evidence against it
- The transfer print is missing ink in the same area.
Safe next actions
- Confirm the blank is flat and centered.
- Use only the product-approved pad, wrap, or fixture.
2
Image extends beyond the effective heat zone
Evidence that supports it
- The failure aligns with a platen edge or mug-element boundary.
Evidence against it
- The entire image area is within a verified heat zone.
Safe next actions
- Reposition within the effective platen area.
- Use correctly sized equipment instead of unsafe overlapping presses.